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Fair Credit Reporting Act (FCRA)

Understand the FCRA

This law was designed to protect consumers in the consumer reporting process. The Act has been amended twice since being passed into law, and continues to receive attention from several interested groups. The FCRA was formed to promote accuracy, fairness and privacy for consumers. Although this law applies to many industries, Verified only concerns itself with the compliance issues related to employment.

Comply with the FCRA

This law sets forth strict procedures and guidelines for obtaining pre-employment background screening reports. In order to not only remain compliant with the FCRA, but also with state laws, Verified recommends that your policies, practices and forms related to hiring applicants be reviewed by licensed professionals before ever procuring reports for employment purposes.

Save this link for future FCRA research: http://www.ftc.gov/os/statutes/031224fcra.pdf

Four step approach

This overview is not intended as legal advice for your company or staff. You, the employer, are solely responsible for compliance with the Fair Credit Reporting Act.

The following steps will help your organization get started ordering and receiving reports from Verified:

Step 1. Certification

You must certify, in compliance with the FCRA, that your organization will follow all steps set forth in the Act, which includes responsibility for:

  • only using the information for employment purposes
  • not using the report in violation of any equal opportunity laws or any other laws
  • obtaining all necessary signed disclosure and authorization forms from the applicant
  • giving appropriate notice (pre-adverse and adverse action letters) in the event action is being taken against the applicant based in part or in whole from the contents of the report

Step 2. Present disclosure

Provide a separate document that consists solely of the written disclosure, with no additional information, stating that a consumer report may be obtained for employment purposes. Please consider the following:

  • This form cannot be attached to or part of any other form.
  • Depending on the nature of the reports ordered, additional disclosures may be needed.
  • It must tell applicants they have the right to request additional information about the nature of the investigation.
  • Some states have specific laws related to the disclosure form that require your attention; however, they do not apply to the FCRA.
  • Verified can supply you with this form.

Step 3. Obtain authorization from the applicant

Obtain written authorization from the applicant. Please consider the following:

  • The content of the written authorization form must identify the services you are ordering (and we are performing).
  • The authorization and disclosure forms can be combined (the one exception to the aforementioned rule).
  • Verified can supply you with this form

Step 4. Adverse Action

When your organization intends to not hire the applicant based in part or in whole on the contents of the report, the applicant’s rights, as defined by the FCRA, must be followed. You must:

  • Provide the applicant with a copy of the consumer report.
  • Provide the applicant with the FTC document, “A Summary of Your Rights Under the Fair Credit Reporting Act.” (Verified can help provide this document)
  • Provide the applicant a letter with the aforementioned documents that discloses a toll-free number and the physical address of Verified, Incorporated. Again, Verified can supply “Pre-Adverse Action Letters.”
  • Allow reasonable time (5 to 10 days) to allow the applicant to dispute the negative information in the report.

If the information is not disputed by the applicant, you must then take one more step:

  • Provide a “Notice of Adverse Action” informing the applicant of your decision not to hire, along with another copy of the FTC document, “A Summary of Your Rights Under the Fair Credit Reporting Act.”
  • This notice must contain specific statements. Again, Verified can help you with this process.

Please consult your company’s legal counsel regarding the best practices for your organization and how comply with the FCRA.

Copyright (2003) Verified Inc.